Privacy Policy

YMZEP™ · PRIVACY & TRANSPARENCY

Your Information Matters to Us.

We want you to understand how information may be collected, used, protected, and shared when you visit our store, make a purchase, or contact customer support.

Last updated: October 13, 2026

01. Who We Are

This Privacy Policy applies to https://ymzep.com, the online headwear store operated by Yiwu Jinyin Network Technology Co., Ltd. under the brand name ymzep™.

This document explains our privacy practices in relation to customer orders, website activity, support requests, payment-related services, and other store features. Actual processing depends on the tools and services enabled for our store.

02. Personal Information We May Collect

Contact Details

Your name, email address, phone number, delivery address, and billing information supplied through orders or customer support requests.

Purchase Records

Items selected, sizes, colors, prices, order history, shipping details, returns, refund information, and transaction status.

Payment References

Payment status, method category, and applicable transaction references received from relevant payment services.

Device & Website Data

IP address, browser characteristics, device information, usage events, security records, and data collected through permitted technologies.

Communications

Emails, feedback, sizing questions, complaints, photographs, and information voluntarily shared with customer support.

Marketing Preferences

Newsletter subscription details, communication preferences, consent records, and opt-out requests where relevant.

03. How Information Is Collected

We may collect information when you browse our website, submit an order, create a customer account where supported, contact our service team, or voluntarily register for marketing communications.

Technical information may also be collected automatically through e-commerce infrastructure, necessary cookies, security systems, or permitted analytics technologies.

We may receive relevant information from payment processors, fulfillment services, carriers, and customer support systems involved in your transaction.

04. How We Use Information

Process purchases, payments, and order confirmations.
Deliver headwear products and send relevant shipping updates.
Respond to product sizing and material inquiries.
Manage refunds, returns, replacements, and complaints.
Operate and maintain our online store.
Investigate suspicious activity and improve security.
Comply with legal, tax, and recordkeeping requirements.
Provide optional promotional communications where permitted.
Support website analytics or advertising activities when enabled and legally permitted.

05. Legal Bases for Processing

Where required by applicable privacy law, personal information may be processed to perform a purchase agreement, comply with legal obligations, pursue legitimate business interests, or on the basis of consent.

If processing relies on consent, you may withdraw that consent according to applicable law. Withdrawal does not affect processing that was lawful before the withdrawal.

06. Sharing Information with Other Services

To operate the store and fulfill purchases, we may share appropriate information with relevant third parties, including:

E-commerce hosting and platform service providers.
Payment processors and anti-fraud services.
Order fulfillment and shipping partners.
Customer service and communication services.
Analytics and marketing providers where enabled.
Professional advisers and authorities where legally necessary.

These providers may handle information under contractual arrangements or their own privacy responsibilities. Any legally defined selling or sharing of personal information is subject to applicable privacy law and relevant customer rights.

07. Cookies & Similar Technologies

Our store may use essential cookies for shopping carts, website security, preferences, and checkout. Optional analytics and advertising technologies may also be used if enabled.

You can manage certain cookies through your browser or available website privacy controls. Disabling essential cookies may affect shopping and checkout functionality.

We will comply with applicable requirements concerning cookie notice, consent, and opt-out mechanisms.

08. Payment Information

Customers should enter sensitive financial details only through the authorized checkout. Relevant payment providers process credentials through their own systems and security controls.

Please do not email full payment card numbers, security codes, bank passwords, or authentication codes to customer support.

09. Data Security

We use or rely on reasonable technical, organizational, and provider safeguards appropriate to the services involved. These may include access controls, authentication, transaction monitoring, and security logging.

No internet-based system can guarantee absolute protection against every threat. Customers should use appropriate precautions for accounts and personal devices.

10. Data Retention

We retain relevant information for as long as reasonably required to administer purchases, provide customer support, resolve complaints, prevent fraud, and satisfy applicable legal obligations.

Retention periods differ according to the data type and its purpose. Information no longer required may be deleted, anonymized, or otherwise handled in accordance with the applicable requirements.

11. International Processing and Transfers

Our operating company is registered in China, and customers may be located in other jurisdictions. Service providers may process personal information in countries other than the customer's location.

Where international data transfer laws require additional protection, appropriate safeguards must be implemented.

12. Your Privacy Rights

Depending on applicable law, you may have rights to request access to personal information, correction of inaccuracies, deletion, restriction of processing, data portability, or objection to certain activities.

Some residents may also have rights to opt out of certain targeted advertising or legally defined data sharing and to withdraw consent where relevant.

Submitting a Privacy Request

Contact service@ymzep.com with the subject line Privacy Request. Describe the request and include a suitable contact method. Identity or authorized-representative verification may be required. Requests will be handled according to applicable law.

13. U.S. State Privacy Choices

Certain U.S. state privacy laws may provide additional rights where their requirements apply. Depending on the relevant circumstances, these may include rights concerning access, deletion, correction, targeted advertising, or specific kinds of information sharing.

We will assess verified requests and applicable opt-out mechanisms under the relevant law.

14. Marketing Emails

Customers may receive promotional communications when a suitable legal basis or permission exists. Where required, marketing emails include an unsubscribe option.

Unsubscribing from promotional content does not prevent necessary messages about existing orders, payments, or delivery.

15. Children's Privacy

Our shopping service is not intended to solicit personal information from children in violation of applicable law. Please contact us if you believe information has been submitted by a child without appropriate authorization.

16. External Websites

Payment providers, delivery carriers, and other third parties may operate their own websites and services. Please review the relevant provider's privacy information when using those services.

17. Policy Updates

This Privacy Policy may be updated when our services, business practices, or legal requirements change. The current version will be published with an updated date, and any additional notice required by law will be provided.